Senior Front Desk Receptionist
Base Global Mandiri is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Makassar, Sulawesi Selatan. This role is crucial in providing excellent customer service and ensuring smooth operations at our front desk. We are looking for someone who is detail-oriented, friendly, and can handle multiple tasks efficiently.
In this role, you will be the first point of contact for our guests and visitors, ensuring their experience with us is pleasant and memorable. You will also be responsible for managing the front desk operations, including check-in and check-out processes, and maintaining accurate records.
If you are passionate about customer service and have a background in hospitality, we encourage you to apply for this exciting opportunity.
📋 Tanggung Jawab Pekerjaan
Greet guests and visitors with a friendly and professional demeanor.,Handle check-in and check-out processes efficiently and accurately.,Manage front desk operations, including reservations and room assignments.,Maintain accurate records of guest information and transactions.,Provide information about local attractions, dining, and other services to guests.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Handle inquiries and resolve customer complaints professionally and promptly.,Ensure the front desk area is clean and well-organized at all times.🎓 Kualifikasi & Syarat
Minimum 2 years of experience as a Front Desk Receptionist or similar role in the hospitality industry.,Proven ability to handle multiple tasks and prioritize work effectively.,Excellent communication and interpersonal skills.,Strong organizational and problem-solving skills.,Familiarity with front desk software and systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Indonesian.,Valid ID and work permit (if applicable).🛠️ Keahlian
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